General conditions of sale

GENERAL CONDITIONS OF SALE FOR THE WEBSITE fuste.shop

ARTICLE 1 – SCOPE OF APPLICATION AND ENFORCEABILITY

1.1 These general conditions of sale (hereinafter the “CGV”) apply in their entirety and constitute the conditions of all offers and sales of Products on the site fuste.shop , offered by the company [name of your company] (hereinafter the “Seller” or “we”), to any consumer customer, of legal age on the date purchase on the site or a minor, emancipated or with authorization signed by his legal representative, residing in mainland France (hereinafter the “Customer” or “you”), on the site fuste.shop (hereinafter the “Site”).

1.2 Contact details of [your company name]

Head office: [your company name]
[your company address]
Phone: [your phone]
Email: [your email]

1.3. You can consult the T&Cs at any time on the Site by clicking on the “T&Cs” tab at the bottom of the Site’s home page. The applicable General Terms and Conditions are those in force at the time of your order on the Site.

ARTICLE 2 – ORDERING PRODUCTS

2.1 Creation of a Customer account

To order Products on the Site, you must have a Customer account. To do this, you can complete the form accessible in the “Create an account” area of the Site, fill in the fields marked with an asterisk and click on “Create a new account”.

You must in particular enter the username of your choice (provided that it is not already used by another customer) and the password of your choice.

Once registration is complete, you will receive a confirmation email including an activation link for your account which you must click on to finalize your registration.

You undertake to provide accurate and up-to-date information concerning your identity and address and to update it in the event of change, and in particular in the event of modification of your email address or postal address.

2.2 Product Selection

You can consult the tabs dedicated to the categories of Products on the Site and consult the characteristics of the Products by clicking on the file of a Product on the Site. To add a Product to your basket, you must select the quantity and possibly the size of the Product, if applicable, before clicking on “Add to Basket”, subject to their availability indicated by the mention “Product available”, where applicable. applicable.

You can obtain additional information by contacting us by telephone at [your telephone number]

2.3 Product Prices

The prices of the Products are indicated on each Product sheet on the Site, all taxes included.

The prices indicated on the Product sheet on the Site exclude delivery costs, which are mentioned when you choose a delivery method.

2.4 Consultation of the summary of products added to the basket

Once the Products have been selected, you can view the items in your basket by clicking on “Complete my order” at the top right of the Site. The cart summary allows you to add quantities of Products or remove selected Products, then click on “Update cart” or continue your purchases by clicking on “Complete my order”.

Consequently, [name of your company] reserves the right to refuse any order from a CUSTOMER with whom such a dispute exists.

In order to continue your order of Products:

If you do not already have a Customer account, you are invited to create one, by clicking on “Create an account”;
If you already have a Customer account, you are invited to identify yourself by entering your username and password and to click on “Connect”.

2.5 Choice of delivery method and delivery costs

Once connected to your Customer account, you must then fill in the information relating to the billing address, the delivery address, the delivery method and the chosen payment method before checking the summary of your order , then click on “Proceed to the next step”.

Home delivery

In the case of home delivery, delivery costs at your sole expense are added to the price of the items ordered. Delivery is made by [the carrier], in mainland France, Corsica and the French Overseas Territories.

In the event of absence during delivery, at the address you have indicated, a delivery notice is left in your mailbox: it is then possible to collect the package from a post office within 15 days following the filing of this notice. If the above deadline is exceeded, the package will be returned to [your company name]

Unless otherwise indicated on the Site and subject to the availability of the Products, you will receive the Products within a maximum period of 30 working days. If the Products are not delivered within the time limit indicated when you placed your order on the Site, you can send a formal notice to [name of your company], by registered letter with acknowledgment of receipt, to proceed with delivery within an additional period. reasonable. In the absence of execution on our part, within this new deadline, you have the possibility of resolving the contract by registered letter with acknowledgment of receipt. The contract will be considered terminated on the date on which we receive this letter, unless we have delivered the Products in the meantime, and the sums you have paid will then be refunded to you without interest or compensation at the latest within 30 days following the date. date on which the contract was terminated.

2.6 Validation of your order

In order to register your order for Products, you must:

check the summary of the selected Products (quantities, references and prices);
accept these General Terms and Conditions by checking the box “I accept the General Conditions of Sale” after having read them by accessing them via the hypertext link available;
read our Privacy Policy.

You must then click on “Order with payment obligation” before proceeding to pay for the order.

2.7 Payment for your order

You guarantee that you have all the authorizations required to pay the amount of your order with the bank card used.

You must enter your bank card information and click on “Validate”. Payment of the order entails validation of it.

In the event of purchase and payment on the Site, the Customer’s banking details are deleted once the transaction has been completed and archived for a maximum period of 13 months for purposes of proof in the event of a dispute relating to the payment. In order to ensure the security of payments made on the Site, we use the services of a service provider, whose payment pages use the TLS protocol, and are PCI-DSS certified. The PCI-DSS standard is an international security standard for protecting the confidentiality and integrity of cardholder data (card data and transaction data).

2.8 Order confirmation

Once your order has been validated, you will receive an email to the address provided when creating the Customer account, including the order summary, the delivery time, as well as these General Terms and Conditions.

ARTICLE 3 – RIGHT OF WITHDRAWAL

When you receive a Product, you have the possibility to exercise your right of withdrawal and return the Product which does not suit you. These return costs are your responsibility.

3.2 Conditions for exercising the right of withdrawal

If you simply wish to return a Product ordered on the Site, you have a period of 14 (fourteen) clear days from the day of receipt of the Products at your address, to withdraw, by sending us the form withdrawal form below or a withdrawal letter (mentioning the information listed in the withdrawal form below):

by post to: [company name] [address of your company]
by email to: [your company email]

When the withdrawal period expires on a Saturday, Sunday or public or non-working holiday, it is extended until the first following working day.

3.3 Return of Products

Once you have communicated to us your desire to withdraw, you have 14 days to return the Products to [name of your company], according to one of the following options:

by returning them by post to the following address: [name of your company], [address of your company]

The Customer will bear the costs of returning or returning the Products concerned.

We reserve the right to refuse the exercise of the right of withdrawal to any Customer who has returned or returned one or more items whose value would be depreciated due to manipulations other than those necessary to establish the nature and the Product characteristics.

3.4 Reimbursement in the event of withdrawal

We will reimburse the full price paid for the returned or returned Product(s) and the delivery costs (excluding the costs of returning or returning the item(s)) to the earlier of the 2 ( two) following dates: on the date of receipt of the returned Products or on the date of justification by the Customer of the shipment or return of the Products.

The refund will be made using the payment method you chose when ordering on the Site.

ARTICLE 4 – OPPOSITION TO TELEPHONE CALLING

When you register on the Site, we collect your telephone number in particular to inform you of the availability of the Products in store or the shipment of your order. Your telephone number is not communicated to our partners.

You have the possibility of objecting to telephone canvassing by any professional by registering on the Bloctel opposition list via the link below: https://conso.bloctel.fr/index.php/inscription.php. This registration is free and allows you to object to a professional approaching you by telephone if you are registered on this list.

ARTICLE 5 – LEGAL GUARANTEES APPLICABLE TO PRODUCTS

The Seller is liable for defects in conformity of the Product with the contract under the conditions of Article L.217-4 et seq. of the Consumer Code and for hidden defects in the item sold under the conditions provided for in Articles 1641 and following of the Civil Code.

When acting as a legal guarantee of conformity, the consumer:

benefits from a period of two years from the delivery of the goods to take action;
can choose between repair and replacement of the good, subject to the cost conditions provided for by article L.217-9 of the Consumer Code;
is exempt from providing proof of the existence of the lack of conformity of the goods during the twenty-four months following delivery of the goods.

The consumer can decide to implement the guarantee against hidden defects in the item sold within the meaning of article 1641 of the Civil Code. In this case, the consumer can choose between canceling the sale or reducing the sale price in accordance with article 1644 of the civil code.

ARTICLE 6 – PERSONAL DATA

When you browse the Site or order Products on the Site, we collect personal data about you. This data is used under the conditions provided for in our Privacy Policy, which we invite you to read.

ARTICLE 7 – COMPLAINTS AND DISPUTE SETTLEMENT

7.1 The General Conditions of Sale are governed by French law.

7.2 In the event of a dispute, you have the option of resorting to a conventional mediation procedure free of charge.

To use this mediation procedure, you must first send your complaint to [name of your company] by registered letter with acknowledgment of receipt. In the absence of a satisfactory response within one month, you may contact the mediator according to the terms provided by the latter on its website.

This mediation is optional, confidential and free, with the exception of any legal or expert fees which will remain your responsibility.

The dispute cannot be examined by the mediator when:

you do not justify having previously attempted to resolve your dispute directly with [name of your company] by a written complaint;
the request is manifestly unfounded or abusive,
the dispute has previously been examined or is being examined by another mediator or by a court,
you have submitted your request to the mediator within a period of more than one year from your written complaint to [name of your company];
the dispute does not fall within the scope of the mediator.

If the result of the mediation does not suit you or if you do not wish to resort to a mediation process, you can, at your choice, refer the matter to the competent courts within the jurisdiction of the head office of [name of your company] or the competent courts within the jurisdiction of your domicile.

WITHDRAWAL FORM

To the attention of the company [name of your company], [address of your company]

I/We hereby notify you of my/our withdrawal from the contract relating to the sale of the property below:

Ordered on: __________ / received on ____________
Ref. of the order:

Name of consumer(s): ________________________

Address of consumer(s): _____________________

Signature of the consumer(s) (only if this form is notified by post)

Date: